PowerSchool Info & Support

New Parent Accounts

• Created in the building where your child attends
• Contact the building Secretary for assistance

Usernames

Students

• Chromebook/Computer username & password
• Do NOT include @hpsk12.net 

Parents/Guardians

• The email address that is on file with the District
• Parent Password Reset Directions 
• If, within 3 - 5 minutes, you do not receive an email with a link to reset your password, contact the secretary in the building where your child attends.

Username Incorrect Error

• Clear the web browser cache
•  Directions to clear the cache in Google Chrome

Forms allow parents/guardians to easily and securely complete District paperwork and sign up for student activities.

PowerSchool is most robust on the website.

• Tutorials to complete/update back-to-school forms via a web browser
  • Video-How to Complete Back-to-School Forms 
  • List Directions to complete Back-to-School Forms
  • IMPORTANT  - For progress to be saved, when opening links 
    • Right click > open in a new tab/window
  • Mobile app
    • Press down on the link > choose “Open Link”

The app is limited but convenient to check grades and monitor attendance and complete forms. 

• The interface varies based on mobile phone model.
• Directions using an app, which should look similar enough to other mobile apps.  
  • Log into PowerSchool app
  • From the Dashboard, look for more...
  • Choose Forms
  • Open the one that needs to be completed
  • Follow prompts 
  • IMPORTANT  - For progress to be saved, when opening links 
    • Press down on the link > choose “Open Link”
  • Submit when finished.

FAQs

Viewing Attendance & Grades for Students in Grades TK-6

PowerSchool Student and Parent Portal User Guide

• Detailed information on what students and parents can do 
• Page 3 has a table of contents that may be helpful.